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617-797-5092

FAQ

Get to Know Our Cleaning Process

  • What types of facilities do you service?
    We provide janitorial services to a wide range of facilities, including offices, schools, medical centers, retail spaces, and more. Our team is equipped to handle the unique cleaning needs of various environments, ensuring a clean and safe space for everyone.
  • What cleaning services do you offer?
    TopTier Professional Cleaners, LLC offers a comprehensive range of services, including daily and weekly office cleaning, carpet and upholstery cleaning, restroom sanitation, specialized disinfection services, and more. We tailor our services to meet the specific needs of your facility.
  • Are your cleaning products eco-friendly?
    Yes, we are committed to sustainability and use eco-friendly cleaning products that are safe for both the environment and the occupants of your facility. Our products are effective in maintaining cleanliness while minimizing environmental impact.
  • Do you offer flexible scheduling?
    Absolutely. We understand that every business has different operational hours, so we offer flexible scheduling options to ensure our cleaning services do not disrupt your daily activities. We can arrange cleaning during off-hours, weekends, or any time that best suits your needs.
  • How do you ensure the quality of your services?
    Quality is our top priority. Our team of highly trained professionals follows strict protocols and uses state-of-the-art equipment to deliver consistent, top-tier results. Additionally, we conduct regular inspections and welcome customer feedback to continually improve our services.
  • Are you insured and bonded?
    Yes, TopTier Professional Cleaners, LLC is fully insured and bonded. This provides our clients with peace of mind knowing that they are protected in the unlikely event of an accident or damage during our service.
  • How do you handle special cleaning requests?
    We are happy to accommodate special cleaning requests. Whether you need a one-time deep clean, post-construction cleanup, or specific tasks such as window cleaning or floor waxing, we can customize our services to meet your needs.
  • What measures do you take for disinfection, especially in high-touch areas?
    We offer specialized disinfection services, particularly for high-touch areas such as door handles, light switches, and communal spaces. Our disinfection protocols follow the latest guidelines to ensure that your facility is safe and hygienic, reducing the risk of illness.
  • How do you price your services?
    Our pricing is competitive and based on the size of your facility, the frequency of cleaning, and the specific services required. We offer customized quotes to ensure you receive the best value for your investment in a clean and healthy environment.
  • Why should we choose TopTier Professional Cleaners, LLC?
    As a family-owned, disabled veteran-owned business with over 20 years in the community, we pride ourselves on delivering exceptional service with a personal touch. Our commitment to quality, integrity, and customer satisfaction sets us apart, making us a trusted partner in maintaining clean and safe facilities.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

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Cancellation Policy

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Satisfaction Guarantee

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Our Company

Thank you for choosing TopTier Professional Cleaners, LLC. We look forward to the opportunity to serve you and continue our tradition of excellence.

Head Office

Columbia, Maryland

Operating Hours

Mon - Fri: 8am - 8pm
​​Saturday: 9am - 7pm
​Sunday: 9am - 8pm

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